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Mail Waves presents · via PuckOpen roles · Retention email agency
Now castingKlaviyo Specialist

Remote, US-aligned hoursFull-time, or part-time pro-rated$3,000 to $4,000 USD a month

Apply for the part Read the part first

Who Mail Waves works with

  • Masion
  • InstaTint
  • Klone
  • Lucshy
  • Fleava
02 · The company

Mail Waves runs Klaviyo-based retention email for subscription ecommerce brands, and nothing else.

Clients stay for years and the agency has grown on word of mouth.

Client
Mail Waves
Kind
Retention email agency
Platform
Klaviyo
Clients
Subscription ecommerce brands
03 · The part

This seat takes a portfolio of ten to fifteen client accounts and runs the campaigns, the core revenue flows, deliverability and pre-launch QA.

The scope is deliberately clean: roughly 80/20 execution to analysis. Strategy, the client relationship and the revenue number sit with the client success manager.

10 to 15
Client accounts in the portfolio
80/20
Execution to analysis, roughly
  • 01Campaigns
  • 02Core revenue flows
  • 03Deliverability
  • 04Pre-launch QA
04 · What the seat offers

  1. Real craft depthAdvanced flows, conditional splits, subscription-app integrations.
  2. Genuine autonomyThe playbook and the accounts, no approval chains.
  3. A proven pathSpecialist to client success manager, walked twice on this team.
  4. The hoursRemote on US-aligned hours, with one fixed team call a week.
  5. WhereBalkans or Latin America preferred.
05 · Cue sheet

Four gates. If you clear all four, apply.

  1. Gate 01

    2+ years in Klaviyo

    Hands-on in Klaviyo specifically, not email marketing broadly.

  2. Gate 02

    Agency experience

    Running several client accounts at once.

  3. Gate 03

    Subscription ecommerce

    You know what a cancellation or dunning flow is for.

  4. Gate 04

    Seven figures

    At least one of those brands at seven figures or more, and you can name it.

06 · Apply

The application · Klaviyo Specialist · Mail Waves
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Open the application on its own page

07 · Also casting

All open roles
Mail Waves · Remote, part-time, 20 hours a week

Senior Email Copywriter

Write direct-response email and SMS for five to seven DTC subscription brands.

$1,500 to $2,250 USD a monthRead the brief
Mail Waves · Remote, US-aligned hours

Client Success Manager

Own account strategy, the client relationship and the retention number across a pod.

Competitive, discussed earlyRead the brief
Mail Waves · Remote, full-time contractor, daily overlap with US Eastern hours

Project Manager

Own the delivery calendar across the client book, brief and sequence four disciplines, and run the last check before anything reaches a client.

$4,000 to $6,000 USD a monthRead the brief

PS, Shannon

Don’t tell us you’re passionate. Tell us what you did, what broke and what you’d do differently. That’s the application a founder remembers, and it’s the one I’ll pick up the phone for.

Shannon Press · Senior Talent Manager · Puck