Hiring partner for foundersCue 00 · UK · USA · UAE

We hire the people who last.

And if they don't last six months, we run the search again, at no fee.

You're building a modern consumer brand or agency. You need someone who can do the job today and will still be right for it when the job changes.

15% feeSix-month guaranteeNo retainer

Main feature · Introducing Puck3:02 · with soundMain feature · The launch film0:52
Adam Callow, Co-founder, at a desk with a microphone, about to speak to camera

Introducing PuckAdam Callow · Co-founder · PuckOr watch Introducing Puck, Adam to camera · 3:02

Read the transcriptRead Adam’s intro film, word for word

00:00 · Who we hire

The market is moving at the speed of light, and the people who win? The ones who adapt quickest. So that’s who we hire. I’m Adam, co-founder of Puck, and I’m not a recruiter by trade. I spent my career building agencies and helping founders build brands.

I’ve likely sat in your seat. I’ve made the hire that looked great on paper and I’ve paid for it numerous times. It was very expensive.

00:31 · What’s changing

There’s a change happening and we all know it. AI is changing every job in your business right now. Not in five years. Now. And yes, the CV still matters. You want real experience in the job. But experience on its own simply isn’t enough any more.

You need people who think for themselves. People who can use AI to move faster but don’t defer their thinking over to it, which is becoming common ground, because I still fundamentally believe that people are the difference makers.

AI just allows truly great people to move incredibly fast with effectiveness.

01:15 · How we work

So how do we work? We start with your business, not the job spec. We map where you’re going over 12, 24 or 36 months, depending on your size and scale and what has to be true to trigger each hire. Two of our three co-founders come from product and data.

So we’ve built our own tools and tests for what we focus on, which is called adaptability.

01:40 · Who’s in the room

Here’s the part I’m proudest of and get the most joy from. A lot of founders we work with are hiring for a job that they’ve never done themselves. And that’s incredibly hard because if you’ve never done it, how do you know what great looks like?

A CV won’t tell you. So we built what we call The Operators, a network of senior leaders who are just incredible people who’ve run these functions inside the businesses that you know. They’ve built the teams, they’ve hit the numbers and they’ve made these hires themselves.

When a role needs it, they’re in the process with us. They know what to ask. They know the difference between good and great. And that’s our cost, not yours.

02:32 · What it costs

In terms of cost, our terms are simple. A 15% fee and a six-month guarantee. That’s it. So we only win when the hire lasts. So if your next hire is one you can’t afford to get wrong, come and talk to me. Hire ahead. Speak to you soon.

Introducing Puck · Adam Callow · Co-founder · Puck

The problem

Most hires that fail, fail on attitude.

46

of new hires fail within 18 months.

89

of those fail on attitude, not skill.

Source: Leadership IQ.

The terms

If your hire doesn't last, that's on us.

We can't oversell. We can't rush. We have to understand you and the candidate, or we eat the cost.

15
The fee

15% of your hire's first-year salary, invoiced once they've signed.

6 months
The guarantee

If a permanent hire leaves, or you have to let them go, inside six months, we run the search again at no fee.

£0
Up front

Nothing. No retainer.

The work · Cue sheet

What you actually get.

Six things, from the brief to the signed contract. Right now that takes five to six weeks.

  1. Cue 01

    We learn your business first

    A sixty-minute call with you and whoever the hire reports to. Where the business is going, what this person has to get done, and how you'll know it's working.

  2. Cue 02

    Your role, mapped

    Who it reports to, how it's measured and what it pays, written up as a brief you sign off. Then a page for the role, in your brand.

  3. Cue 03

    Your short list, with our notes

    Each name comes with our notes: why they're moving, how they measure up against the role, and what we'd test if we were you. Our doubts are in there too.

  4. Cue 04

    Every CV, reworked

    We review each CV with the candidate and rework it, so the experience that matters to you is easy to find.

  5. Cue 05

    A short task, when the role calls for one

    For some roles, finalists get a task built from the real job, with no single right answer. You see what they made and how they went about it.

  6. Cue 06

    The offer, and the contract

    We prepare both sides and carry the offer through to a signature. If it helps, we'll review your existing contracts with you first.

Reviews

In their own words.

A founder we hire for

“When Adam texts me, I get excited and want to respond immediately. That’s how it feels to work with him.”

Timoté Chanut, Founder & CEO, Young With SolutionsTimoté ChanutFounder & CEOYoung With Solutions

A founder we hire for

“They took what we gave them, understood it, made it sharper, then executed on it.”

Kieran Flynn, Co-Founder & Operations Director, AlphageekKieran FlynnCo-Founder & Operations DirectorAlphageek
The team · In order of appearance

You'll know every one of us by name.

The team
Adam Callow, Co-founderAdam CallowCo-founder
Shannon Press, Senior Talent ManagerShannon PressSenior Talent Manager
Sara Callow, Talent ManagerSara CallowTalent Manager
Ashley Copp, Co-founderAshley CoppCo-founder
Sam Wilcox, Co-founderSam WilcoxCo-founder
The Operators

Someone in the room who has already done the job.

Senior leaders who run their own practices. When you're hiring for a job you've never done and one of them has, they join your search: they sit in on an interview, or help set a task.

Dave Morrissey, Fractional Growth Partner, SCEALDave MorrisseyFractional Growth PartnerSCEAL

Paid social and ecommerce growth

Spent six years at Meta, and later led TikTok’s retail and ecommerce team.

Millie Pearson, Fractional COO, Pearson ConsultancyMillie PearsonFractional COOPearson Consultancy

Retail and ecommerce operations

Led Karen Millen’s first omnichannel rollout.

Joey de Wit, Fractional CFO, AgenCFOJoey de WitFractional CFOAgenCFO

Finance: pricing, forecasting and cash

Founded AgenCFO, a finance practice for agencies and ecommerce brands.

Ross Allsop, Fractional CGO, Pion333rsRoss AllsopFractional CGOPion333rs

Ecommerce growth for premium brands

Held senior in-house ecommerce roles at premium brands including ThruDark.

Meet The Operators

The first call

Twenty minutes with Adam.

I've hired more than 100 people, half of them into my own agencies. Tell me about your business and the hire you're thinking about. I'll tell you how we'd run the search and what it would cost. If we're not the right people for it, I'll say so.

A short intro call, with no commitment on either side.

PS, Adam

Start a year before it's urgent. That's what Hire ahead means.

Adam Callow · Co-founder · Puck